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Feature Suggestions

Labeling function for multiple email addresses within a contact's profile
Many of our contacts have multiple email addresses associated within their profile. Some will request to have an email address removed while others want to keep another email address on file but don't necessarily want it to be subscribed to our communications. The current capabilities only provide the option to add/delete emails, and subscribe/unsubscribe emails from our communications. Having a marking feature to help us specify which email is the Primary and labeling capabilities to differentiate the association of each email (personal, work, etc.) would be an extremely beneficial feature to have on ArtCloud. This feature should also carry over when composing a new email and selecting a client’s email address from the dropdown menu. Currently, all email addresses associated with a contact appear, including unsubscribed ones, which requires us to revisit the contact’s profile to confirm the correct address before sending any communication. If the primary email were clearly identified with a star icon or a similar visual marker, it could immediately be recognizable in the dropdown. This would streamline our workflow, eliminate unnecessary steps, and reduce the risk of sending messages to the wrong address. Additionally, having this feature could also improve visibility within the Activities tab by clearly indicating which email address was used for each message. This is especially important in cases where duplicate contacts have been merged, as multiple email addresses may still be attached to a single profile.
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Integrations
More role-based security control options
We need more role-based security controls where we are able to prescribe and personalize controls for users such as limiting the ability to download certain information, removing visibility to all reporting and limiting access to contact information. (ex: "view only" versus "view and edit" contact) Below are more specific examples of User Permission Control settings we would like to see implemented into ArtCloud... Under Inventory (2 Permissions): VIEW ONLY - Ability to allow a user to see the Overview, Marketplace/Website & Uploads tabs when an inventory item is selected. Ability to deny a user permission to view the Financial, History & Interested Contacts tabs. VIEW, EDIT & CHANGE - Ability to allow a user to have access to make edits and changes to all the tabs. Ability to limit access/select which tabs a user can make edits and changes to. Under Contacts (2 Permissions): VIEW ONLY - Ability to allow a user to see all tabs within a Contact Profile, but not able to make any edits or changes to the profile. Ability to create “New” contacts, but not able to “Delete” a contact. Artist Profile (2 Permissions): PROFILE VIEW ONLY - Ability to allow a user to have access to view ONLY the Profile tab within the Artist Contact. VIEW, EDIT & CHANGE - Ability to select which tabs a user can have access to view and make changes to within the Artist Contact. Website Module: TURN OFF FULL ACCESS - No permission to make any edits to website configurations for Analytics, Pages, Blogs & Media, Design & Settings.
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Privacy & Security
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