Streamline in-person checkout
Marcus Christianson
The checkout process is cumbersome and lengthy. It should be as simple as select inventory, check out, print receipt. Allow us to not enter a name for every purchase, allow a terminal to auto-populate rather add payment, than selecting location, then selecting terminal each transaction, create change calculator for cash, allow configuration with receipt printers, etc. We switched from Shopkeep for our retail store and customer processing times have increased 10x, there needs to be some common sense streamlining done.
Log In
R
RiverSea Gallery Director
Agreed! It's literally quicker for us to write paper receipts than clicking through all those screens and printing a full page receipt in ArtCloud! We write a paper receipt and offer to email a detailed ArtCloud invoice later.
We're in a tourist destination and customers don't like to wait, especially on smaller value gift items like cards or books. Even on high-value artworks, clients want to pay quickly. A barcode scanner would be a perfect integration, along with a fast receipt printer. ArtCloud needs to upgrade this part of the customer experience!